Deep Wave

We believe in keeping you seamlessly informed and updated on the status of your order.

• Automated Milestones: If your order is delayed for any reason and has not yet shipped by the 7th business day, you will receive a status update email detailing exactly where your hair is in the production phase.

• Status Inquiries: To keep our team dedicated to fulfillment, we kindly ask that you await the full 7 business days before reaching out regarding order status. While our timelines are structured estimates, orders frequently arrive before the estimated arrival, if not, on time.

• Transit Time: Once your order is shipped, domestic delivery typically takes 2–3 business days via premium courier tracking.

• Carrier Responsibility: Upon issuance of your tracking number and handoff to the courier (USPS/FedEx), the package becomes the responsibility of the carrier. Bossy Only is not liable for transit delays, routing errors, or delivery issues; all such inquiries should be directed to the selected shipping courier using your tracking information.

At Bossy Only, we pride ourselves on delivering elite, ethically sourced, custom-crafted hair extensions unique to our brand. Because every single order is custom-made individually for you upon purchase, we enforce a strict Final Sale and No Cancellation policy. Once your order is finalized and enters our specialized production pipeline, it cannot be altered, canceled, or refunded.

• Timeline Agreement: Our exclusive braiding curls require dedicated craftsmanship. By completing your purchase, you acknowledge and accept our stated custom production windows.

• Order Accuracy: We provide comprehensive transparency in our product descriptions. Please review all selections, lengths, and textures carefully prior to checkout, as Bossy Only cannot offer refunds or exchanges for order selection errors or misunderstandings of provided product specs.

• Agreement of Terms: By completing your purchase, you confirm that you have read, understood, and legally agreed to all Bossy Only company policies, production timelines, and terms of service.